Terms and Conditions of [Elder Fleet Supply Solutions Private Limited (Elder Holidays)]

Effective Date: [14-10-2024]

1. Introduction

These Terms and Conditions govern the relationship between [Elder Fleet Supply Solutions Private Limited (Elder Holidays)] ("we," "us," "our") and our customers ("you," "your"). By using our services, you agree to comply with and be bound by these terms.

2. Services Provided

We provide travel-related services, including but not limited to:

• Flight bookings
• Hotel reservations
• Jungle Saffaris
• Tour packages
• Transportation services
• Travel insurance

3. Booking and Payment

• All bookings must be confirmed with a deposit or full payment as specified at the time of booking.
• Payment methods accepted include credit/debit cards, bank transfers, and other methods as outlined on our website.
• Prices quoted are subject to change until the booking is confirmed.

4. Cancellation and Refund Policy

• Cancellations must be made in writing to our customer service team.
• Refunds are subject to the terms of the specific service provider and may incur cancellation fees.
• We recommend purchasing travel insurance to cover any unexpected cancellations.

5. Changes to Bookings

• Any requests to change bookings must be made in writing and are subject to availability and additional charges.
• We reserve the right to make changes to itineraries due to unforeseen circumstances.

6. Responsibilities of the Customer

• It is your responsibility to ensure that all personal information provided is accurate.
• You must ensure that you have all necessary travel documents, including visas and passports.
• You are responsible for any health precautions or vaccinations required for your travel destination.

7. Liability Limitations

• We act as an intermediary between you and service providers. We are not liable for any loss, damage, or injury arising from the services provided by third parties.
• Our liability is limited to the maximum extent permitted by law.

8. Force Majeure

We shall not be liable for any failure to perform our obligations due to events beyond our control, including but not limited to natural disasters, acts of war, or government regulations.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [City/State].

10. Amendments

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.

11. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Elder Fleet Supply Solutions Private Limited (Elder Holidays)
1/4751, Balbirnagar Extn., Shahdara, New Delhi 110032
infoelderholidays@gmail.com, info@elderholidays.com
7428203766 / 9560827338